Management Team

  1. Background of the management team.
  2. Organizational structure.
  3. Roles and responsibilities of key team membes.

The organizational structure of a small business typically varies depending on its size, industry, and goals.

Owner/Founder

The individual or group responsible for starting and operating the business. They make key decisions and set the overall direction.

Management Team

General Manager

Oversees daily operations and implements the owner’s vision.

Operations Manager

Manages the production of goods or services.

Finance Manager

Handles budgeting, accounting, and financial planning.

Departments

Sales and Marketing

Focuses on promoting the business and generating sales.

Customer Service

Handles inquiries, complaints, and support for customers.

Human Resources

Manages hiring, training, and employee relations.

Staff/Employees

Administrative Assistant

Office management, communication, scheduling, documentation, data entry, support for team members, inventory management, travel arrangements, event planning, and confidentiality.

Sales personnel

Customer engagement, product knowledge, sales presentations, relationship building, sales targets, market research, negotiation, order processing, reporting, and collaboration.

P/S workers

Produce the goods and/or provides the services the business offers.

House workers

Oversees the cleaning and maintenance of the facility.

Advisory Board

Some small businesses benefit from having an advisory board that provides expertise and guidance.

Often in the startup of a business the limited staff multitask, taking on more than one role.

My best wishes to you on your journey!